Managed IDD Service

Managed IDD Service is a unique solution to provide Call Constraint Management for better control of IDD Usage. This service offers Online Billing, Real Time Call Report Generation and other administrative tools to assist the Company Administrator to manage IDD Cost and analyse the IDD Calling behavior with competitive price. Users can also review their own usage and choose their prompting / greeting languages via the web portal.

Service Features

Call constraint and abuse email alert
Administrator can define the use of IDD for each individual user by:

• Duration Limit: maximum length for each IDD Call
• Credit Limit: monthly credit Limit for the account
• Allowed Destinations: A list of country codes that you are allowed to call to
• Call Time: a timetable to indicate the time for making IDD call
• Email alert will send to pre-defined distribution list for notifications

International 800 toll free available for some countries

• China / Japan / U.S. / Taiwan / Singapore

Multilingual greetings available for calling and administration portal

• Chinese (Cantonese / Potonghua)
• English
• Japanese

Web-based administration portal for account management

• Managing corporation, departmental and individual users
• Call constraints setting
• Over-limit, abuse etc.
• Real Time Call Detail Record (CDR)
• Calling Countries/city, time and durations
• On line Billing
• Call Analysis Report
• Abuse Log

Flexible price plan

• Charge on usage base, can apply minimum commitment
• Unified price plan for selected countries within the package
• Charge plan / rebate plan tailor-made for each user