Managed Service - IT Monitoring Service

IT Monitoring Service is a total Managed Service that will monitor on a 24 x 7 x 365 basis, a comprehensive range of networking equipments, servers and firewalls, as well as applications down to the finest details, and in great depth. This highly advanced Managed Service assists your global operations, offering full outsourcing for high-level ICT infrastructure management. NTT Com Asia provides comprehensive range of managed services to cope with your IT needs.

IT Monitoring Service Features

• Managing and monitoring ICT infrastructure of all locations around the world efficiently
• Ensure appropriate quality management processes for preventive measures against any possible troubles and recurrences
• Reduce downtime: Resolve IT problems before users are impacted
• Managed Services facilitate better resources & capacity planning: On bandwidth and expensive equipment, and identify rarely used equipment
• Enhance ability to meet quarterly audit requirements (ideal for banks and other financial institutions)
• Off-load IT monitoring on software patches, upgrades and maintenances, freeing up staff for more strategic initiatives such as capacity network design and customer support, improve overall IT management and service quality
• Notifications via emails or phone calls to alert customers
• Affordable security scanning service
• Industry standard IT management tools and system

Managed Service - IT Monitoring Service Operation Diagram