Global Network Services

Arcstar is a suite of managed premium network services NTT Communications (NTT Com) developed for multinational corporations and organizations. The suite covers a full spectrum of networking technology, from mature to advance. Basic components of Arcstar Global Network Services include:

Arcstar Global Super Link Service
Arcstar Global MPLS IP-VPN Service
Arcstar Global Leased Line Service
Arcstar Global ATM Service

Arcstar services are provisioned on NTT Com's highly robust global transport platforms, which are designed and operated to achieve 100% reliability. These platforms are managed by our Network Operation Centres (NOC) in Tokyo, New York and London. Customer services are supported by regional Local Customer Front (LCF) offices, which operate 24 by 7 and speak multiple languages.

Each Arcstar service is designed with comprehensive features to fit your specific business needs and network environment at a particular time while providing you with the capability to migrate to other services in order to match your business changes. Arcstar services are complimented by a rich set of value-add optional services, such as managed customer premises router and network monitoring tool. You may combine multiple Arcstar services and the optional services to meet your complex networking requirements. All Arcstar services conform to open industrial standards. This enables you to smoothly integrate our services into your existing infrastructure.

Managed Router
Router Performance Report
Global IT Monitoring Service
Web-Based Traffic Report

One-Stop-Shop services, including ordering, billing and fault reporting, are standard features of Arcstar. We also offer flexible billing options to suit your accounting needs.

At NTT Com, service delivery to committed quality is paramount. Arcstar Global Network Services are backed by Service Level Agreement (SLA) and are delivered by NTT Com's professional teams of account management, presales support, project and service management. These teams will work with you to identify your business IT requirement, select and design the solution and to ensure implementation and ongoing service support are to your user satisfaction.